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Your Privacy Matters to Us
At Allure by Epic, we deeply value your privacy and are dedicated to safeguarding your personal information. This privacy policy explains how we manage your personal information. Please review it carefully.
Engaging with Allure by Epic, including buying our products or services, signifies your agreement to this privacy policy. However, you are not obligated to provide any personal information if you choose not to. Please note that if you do not provide requested personal information, we may not be able to interact with you effectively. For instance, online purchases require a delivery address to fulfill the order.
Who Are We?
Allure by Epic is a beauty product online store based in Brisbane, Australia. We're committed to offering high-quality products and superior service.
What is Personal Information?
Personal information refers to data or opinions about an individual, either identified (we know who they are) or reasonably identifiable (we can deduce who they are from other information we have). It doesn't matter if this information or opinion is accurate, nor whether it is in writing.
What Kind of Personal Information Do We Collect?
The personal information we gather depends on our interactions with you. For instance, the data we collect from a buyer might differ from an applicant for a team position.
We may collect and hold personal information such as:
- Your name, residential and delivery addresses, telephone numbers, email and other electronic addresses.
- Your date of birth and gender.
- Information about the products and services you have purchased or enquired about.
- Your payment details, including credit or debit card and bank details.
- Feedback, complaints, product return details, and provided refunds.
- If you apply to join the Allure by Epic team, details of your employment history, education, professional qualifications, and references.
How Do We Collect Your Personal Information?
We usually collect personal information directly from you when you provide it to us, such as when you shop in our store, purchase or order any of our products or services online, or participate in one of our contests. However, occasionally we may collect it from other organizations or individuals.
Why Do We Collect Your Personal Information?
We collect, store, use, and disclose your personal information to help us conduct our business, mainly to provide superior products and services to you and our other customers.
Who Might We Share Your Personal Information With?
We do not sell your personal information. However, for the reasons listed in section 6, we may share your personal information with:
- Our contractors and service providers.
- Our auditors, tax, insurance, legal or other professional advisors.
- Other organizations or individuals if legally required to do so.
- Any person that is a party to an agreement with Allure by Epic for the sale of part or all of our business.
How Do We Protect Your Personal Information?
Your personal information is held electronically and safeguarded by digital and procedural security measures. Access to your personal information is restricted to authorized personnel who are required to treat it as confidential.
Cookies and IP Addresses
We may use cookies and IP addresses to improve our service, personalize and enhance your experience on our site. By using our site, you agree to the use of cookies and the processing of IP data for these purposes.
External Links
Our site may contain links to external websites. These external websites have their own privacy policies and we recommend reviewing them. We are not responsible for the privacy practices of these external websites.
Accessing Your Personal Information
You have the right to know what personal information we hold about you. To make a request, please contact